Shipping & Payment Info

Online Order Deliveries

Please be advised that a Canada Post strike has begun, starting Friday, November 15th. We understand how important it is to receive your orders on time, and are actively working to mitigate any potential disruptions:

Shipping Alternatives: 

We will be using Fedex or other shipping companies in the meantime. In remote communities and PO boxes, where Canada Post is the primary delivery option, some orders may experience changes. If your order is affected, we will reach out to you directly to discuss available options. Rest assured, for all delivery option alternatives, no additional costs will be charged beyond our current standard rates.

 Local Pickup Available: In Yaletown at Fine Finds Boutique

NORTH AMERICA
Country Shipping Time
Canada

Free on orders over $50

Standard Shipping within Canada: $3.00

3-5 Business days
Canada Free Express Shipping on orders over $200 1-2 Business Days
USA Free on orders over $200 CAD
$10 CAD on orders below
3-7 Business Days
WORLDWIDE

Choose your country and shipping method at checkout. The system will calculate your shipping cost automatically. 

Where do you ship from?

We ship from our design studio in Vancouver, British Columbia, Canada. Orders are shipped via Canada Post in a padded bubble envelope or a box for safety. 

How long after a transaction is completed are items shipped?

All items are shipped within 48 hours of the completed transaction. Shipments are processed Monday - Friday. Any orders falling on a weekend or holiday will be processed the following business day. 

Can I pickup my order in Vancouver?

Yes! You can pick your order up in Yaletown! Choose Yaletown pickup at checkout. You can pick up during our business hours from Monday to Friday 10:00AM to 6:00pm (excludes holidays). Bring your order confirmation or order number!

What is the estimated delivery time for orders?

Please allow 3-5 business days for delivery within the lower mainland and 5-10 days within Canada. All orders are shipped by regular mail with no tracking.

Are there additional shipping options available like FedEx or DHL?

If you would like tracking information or a faster shipping option like FedEx or DHL, please email us and we will send you a quote. You can also select expedited parcel or XpressPost options by Canada Post. Our system will calculate shipping costs automatically. 

Payment

On our payment page, you can securely complete your purchase using PayPal, which accepts all major credit and debit cards, including VISA and MasterCard, as well as Apple Pay, Google Pay & Shop Pay. All prices are listed in Canadian Dollars; however, you can use the currency converter feature to see prices in your local currency. Please note that we do not accept cheques or money orders.

All transactions are securely processed through Shopify's dedicated gateways to ensure your protection. We do not store any card information, and all sensitive data is transmitted over SSL encryption to maintain the security of your details.