Orders are shipped via Canada Post in a padded bubble envelope or a box for safety.
All items are shipped within 48 hours of completed transaction. Shipments are processed Monday - Friday. Any orders falling on a weekend or holiday will be processed the following business day. Please allow 3-5 business days for delivery within lower mainland and 5-10 days within Canada. All orders are shipped regular mail with no tracking.
If you would like tracking information or a faster shipping option like FedEx or DHL, please email us and we will send you a quote. You can also select expedited parcel or XpressPost options by Canada Post. Our system will calculates shipping costs automatically.
Please note: Postal carriers are experiencing delays, due to the health precautions they are taking during this high volume postal period. You may expect 1 or 2 days delay.
Customer service is a top priority at Standout Boutique. Unfortunately, because of the nature of our handmade, one-of-a-kind pieces, we are unable to refund purchases, however, if you are unhappy with your order, or there is some kind of problem, please notify us within 3 business days of receiving your order. We will do our best to ensure that you have a great experience with our shop. Simply email firstname.lastname@example.org to resolve the issue.